HONEX SITE SERVICES LLC
PRIVACY POLICY
Last Updated: January 12, 2026
This Privacy Policy describes how Honex Site Services LLC (“Honex,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with our websites, platform, applications, and services (collectively, the “Services”).
Honex operates a managed-services platform for construction and event site services. This Privacy Policy applies to all users of the Services, including vendors, general contractors, project managers, event organizers, site owners, and visitors to our websites.
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1. ELIGIBILITY
The Services are intended for individuals **18 years of age or older**. Honex does not knowingly collect personal information from individuals under 18. If we become aware that personal information from a minor has been collected, we will delete it promptly.
By using the Services, you represent that you are at least 18 years old.
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2. INFORMATION WE COLLECT
### 2.1 Information You Provide Directly
- Name, company name, job title, and role
- Email address, phone number, and mailing address
- Account registration and authentication information
- Billing, payment, and invoicing information
- Job, project, service, and scheduling information
- Communications with Honex (email, platform messages, support requests)
- Documents, files, photos, or other content you upload or submit
### 2.2 Information Collected Automatically
- IP address and approximate location
- Device identifiers, browser type, and operating system
- Log data, usage data, and activity on the Services
- Cookies and similar tracking technologies (see Section 7)
### 2.3 Information from Third Parties
- Payment processors and financial institutions
- Cloud hosting, analytics, and security providers
- Identity verification, compliance, or fraud-prevention services
- Publicly available business or professional information
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3. HOW WE USE INFORMATION
We use personal information to:
- Provide, operate, and maintain the Services
- Coordinate jobs, vendors, and service delivery
- Process payments, billing, and financial records
- Communicate with users regarding accounts, jobs, or support
- Improve, analyze, and optimize the Services
- Enforce our Terms of Service, Vendor Terms, and Code of Conduct
- Detect, prevent, and address fraud, security, or technical issues
- Comply with legal obligations and respond to lawful requests
We do not use personal information for consumer behavioral advertising or unrelated profiling.
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4. HOW WE SHARE INFORMATION
We may share personal information as follows:
### 4.1 With Other Users
Job-related information may be shared between vendors, general contractors, event organizers, and other authorized project participants as necessary to perform services.
### 4.2 With Service Providers and Contractors
We share information with third-party service providers and contractors (including hosting, payment processing, analytics, customer support, communications, and security providers) that process information on our behalf pursuant to contractual obligations restricting use to our instructions and applicable law.
### 4.3 Legal and Compliance
We may disclose information to comply with applicable laws, regulations, subpoenas, court orders, or other legal processes, or to protect the rights, property, or safety of Honex or others.
### 4.4 Business Transfers
If Honex is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
Honex does **not** sell personal information, as defined under applicable privacy laws such as the CCPA/CPRA.
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5. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
- Provide the Services
- Fulfill contractual, legal, accounting, or audit obligations
- Resolve disputes and enforce agreements
Retention periods vary based on the type of information and applicable requirements. Information is deleted or anonymized when no longer needed.
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6. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials.
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7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Enable core website and platform functionality
- Maintain sessions and user preferences
- Analyze usage and improve performance
You may control cookies through your browser settings. Disabling cookies may affect certain features of the Services. For more information, please see our Cookie Notice.
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8. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access or receive a copy of your personal information
- Request correction or deletion
- Object to or restrict certain processing activities
- Opt out of certain disclosures, where applicable
To exercise your rights, submit a request to **privacy@honex.com** or through the platform (if available). We will verify your identity using information you provide, respond within applicable timelines (generally 45 days, extendable where permitted), and will not discriminate against you for exercising your rights. Requests are generally free of charge unless excessive or manifestly unfounded.
### California Residents (CCPA/CPRA)
California residents have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including:
- The right to know categories and specific pieces of personal information collected, sources, purposes, and categories disclosed to third parties, service providers, or contractors in the prior 12 months (and, where applicable, historical access extending to January 1, 2022)
- The right to delete personal information, subject to legal exceptions
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information (Honex honors Global Privacy Control signals and provides confirmation upon processing)
- The right to limit the use or disclosure of sensitive personal information to permitted purposes, if applicable
- The right to non-discrimination for exercising privacy rights
Requests may be submitted via **privacy@honex.com**. We respond within 45 days, extendable once by an additional 45 days where permitted by law.
### European Users (EEA, UK, Switzerland)
For users located in the European Economic Area, the United Kingdom, or Switzerland, we process personal data based on contractual necessity, legitimate interests (such as platform operations and security), and legal obligations. For inquiries or requests, contact us using the details below.
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9. INTERNATIONAL DATA TRANSFERS
Honex is based in the United States. If you access the Services from outside the U.S., your personal information may be transferred to, processed, and stored in the United States or other jurisdictions with different data protection laws.
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10. THIRD-PARTY LINKS
The Services may contain links to third-party websites or services. Honex is not responsible for the privacy practices of third parties, and this Privacy Policy does not apply to them.
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11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
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12. CONTACT US
If you have questions or requests regarding this Privacy Policy or our data practices, please contact:
Honex Site Services LLC
420 Wellington
Walla Walla, WA 99362
Email: privacy@honex.com
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END OF PRIVACY POLICY